Fedex off Campus Drive 2024 : Hiring As Customer Care Representative/ Ramp Handler Role. Any Graduate Candidates can apply for the post.
Table of Contents
Fedex off Campus Drive 2024– Overview
- Company – Fedex
- Role –Customer Care Representative/ Ramp Handler
- Qualification –Any Graduate
- Experience –0-3year
- Location – Mumbai/Delhi
- Salary –3.5lpa – 5lpa
Fedex off Campus Drive 2024– ABOUT COMPANY
FedEx Corporation is a global courier delivery services company known for its extensive network and reliable shipping solutions. Founded in 1971, FedEx has grown to become one of the world’s largest and most recognizable logistics and transportation companies.
FedEx offers a wide range of services, including express parcel delivery, freight shipping, e-commerce solutions, and supply chain management. Its extensive global network spans over 220 countries and territories, making it a go-to choice for businesses and individuals needing to ship packages domestically and internationally.
The company is renowned for its commitment to innovation, utilizing advanced technologies and automation to improve the efficiency of its operations. FedEx has played a pivotal role in shaping the modern logistics industry, particularly in the e-commerce era, by providing fast and reliable delivery options that meet the demands of today’s interconnected world.
In addition to its commercial operations, FedEx is actively involved in corporate social responsibility initiatives, emphasizing sustainability and community engagement. The company has also been a prominent player in disaster relief efforts, using its logistics expertise to provide aid and support during times of crisis.
Fedex off Campus Drive 2024– Customer Care Representative-Responsibilities
- Issue Resolution: Investigating and resolving customer problems, complaints, or issues promptly and effectively, ensuring customer satisfaction.
- Customer Support: Responding to customer inquiries, requests, and concerns via various communication channels, such as phone, email, chat, or social media.
- Documentation: Maintaining accurate and detailed records of customer interactions and transactions for reference and reporting purposes.
- Product Knowledge: Gaining a deep understanding of the company’s products or services to provide accurate information and solutions to customers.
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Fedex off Campus Drive 2024– Ramp Handler Responsibilities
- Assist in the arrival and departure of aircraft on the ground.
- Safely guide aircraft to and from gates using ground support equipment.
- Load and unload baggage and cargo onto and from aircraft.
- Ensure proper weight distribution and secure loading to maintain flight safety.
Fedex off Campus Drive 2024 – Skills Required
- Communication Skills: Effective verbal and written communication is crucial for understanding customer inquiries, explaining solutions clearly, and maintaining professional interactions.
- Patience: Dealing with frustrated or upset customers while remaining calm and patient, especially when resolving complex issues.
- Active Listening: Being able to attentively listen to customers, ask clarifying questions, and show empathy to understand their needs and concerns.
- Empathy: The ability to understand and relate to customers’ emotions and concerns, demonstrating a genuine desire to help.
- Product Knowledge: Deep understanding of the company’s products or services to provide accurate information and support.
- Problem-Solving: Identifying issues, analyzing situations, and developing creative solutions to meet customer needs.
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HOW TO APPLY FOR Fedex off Campus Drive 2024?
To apply for the Fedex off Campus Drive 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Fedex off Campus Drive 2024 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Care Representative-Associate -Mumbai Location
Ramp Handler-Delhi Location
Fedex off Campus Drive 2024 – Frequently Asked Question ?
What is the Fedex selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3.5lpa – 5lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
