Xpressbees Walkin Interview For Customer Service role. Any Graduate candidate can apply for the post
Table of Contents
Xpressbees Walkin Interview – Overview
- Company – Xpressbees (Walkin )
- Roles – Customer Service
- Qualification – Any Graduate
- Location – Pune
- Work Experience – 0 – 3 years
- Salary – 1.5-2.5 Lpa
ABOUT Xpressbees COMPANY
Xpressbees was founded by Amitava Saha and Supam Maheshwari. It started as an inhouse logistics arm for FirstCry and later spun off into a separate legal entity called Busybees Logistics Solutions Private Limited (Xpressbees) in September 2015. Xpressbees has raised funds from marquee investors like Alibaba, Paytm, SAIF, CDH, Valiant, Investcorp, Norwest Venture Partners, and Gaja. Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfillment services and tailored software solutions. Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers.
Xpressbees Walkin Interview – Roles & Responsibilities For Customer Service
- Customer service representatives are responsible for promptly and effectively addressing customer inquiries, whether they come through phone calls, emails, live chat, or other communication channels. This involves providing accurate information, solving problems, and ensuring customer satisfaction.
- Identify and resolve customer issues or complaints in a timely and empathetic manner. This may involve coordinating with other departments, escalating issues as necessary, and following up to ensure that the problem has been adequately addressed.
- Customer service representatives should have a comprehensive understanding of the company’s products or services. They assist customers by providing information about product features, usage, pricing, and any other relevant details.
- Keep accurate and detailed records of customer interactions, feedback, and preferences. This information can be valuable for improving products or services, identifying trends, and personalizing future interactions.
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Xpressbees Walkin Interview – Skills Required
- Strong verbal and written communication skills are essential for conveying information clearly and empathetically. Customer service representatives need to listen actively, ask probing questions, and provide articulate and helpful responses to address customer inquiries and concerns.
- The ability to understand and empathize with customers’ feelings and concerns is crucial. Patience is also key, especially when dealing with challenging or frustrated customers. A calm and composed demeanor can help diffuse tense situations and build trust.
- Customer service often involves addressing issues and finding solutions. Being able to analyze problems, think critically, and propose effective solutions demonstrates a customer service representative’s competence in resolving customer concerns.
- A solid understanding of the company’s products or services is essential. Customer service professionals should be knowledgeable about features, benefits, and common issues to provide accurate information and support to customers.
HOW TO APPLY FOR Xpressbees Walkin Interview ?
To apply for the Xpressbees Walkin Interview Candidate need to walk in to the Venue that is given below.
FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 0 – 3 years |
| Contact | Sanjukta Moitra |
| Date | 22nd January |
| Time | 11.30 AM – 4.30 PM |
| walk-in Address: | Building , B1 Kumar Cerebrum IT Park, 1st floor Kalyani Nagar, Pune, Maharashtra – 411014 |
Xpressbees Walkin Interview – Frequently Asked Question?
What is Xpressbees WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of .1.5-2.5 Lpa is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
