Cognizant Mega off Campus Recruitment 2023 for Technical / Customer Specialist Voice Role. Any Graduate Candidates can apply fore the post.
Table of Contents
Cognizant Mega off Campus Recruitment 2023 – OverView
- Company – Cognizant
- Roles – Technical / Customer Specialist Voice
- Qualifications -Any Graduate
- Location – Chennai
- Work Experience – 1-3
- Salary – 3 LPA – 7LPA
Cognizant Mega off Campus Recruitment 2023 – ABOUT COMPANY
Cognizant is a multinational technology and consulting company headquartered in Teaneck, New Jersey, USA. Founded in 1994, the company has grown to become one of the leading providers of information technology services and consulting solutions worldwide. Cognizant offers a wide range of services, including application development, digital transformation, cloud computing, data analytics, and business process outsourcing. With a global workforce of talented professionals, Cognizant serves clients across various industries, helping them leverage technology to drive innovation, improve efficiency, and achieve business success. The company’s dedication to client satisfaction, innovation, and industry expertise has earned Cognizant a prominent position in the IT services and consulting market.
Cognizant Mega off Campus Recruitment 2023 – Technical / Customer Specialist Voice Responsibilities
- Technical :
- Issue Resolution: Handle inbound calls from customers seeking technical assistance with products or services. Troubleshoot and resolve technical issues effectively and efficiently.
- Product Knowledge: Develop a deep understanding of the company’s products and services to provide accurate and comprehensive technical support.
- Problem-Solving: Employ strong problem-solving skills to diagnose and identify the root cause of technical problems, offering timely and appropriate solutions.
- Customer Specialist :
- Communication: Provide excellent customer service through clear and professional communication, actively listening to customer inquiries, and responding promptly with helpful solutions.
- Customer Satisfaction: Ensure a positive customer experience by addressing customer concerns, empathizing with their needs, and striving for first-call resolution.
- Quality Assurance: Adhere to service level agreements (SLAs) and quality standards, ensuring a high level of customer service delivery.
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Cognizant Mega off campus Drive 2023 – Skills Required
- Technical Knowledge: Proficiency in understanding and troubleshooting technical issues related to software, hardware, and digital products.
- Problem-Solving: Ability to analyze and diagnose technical problems accurately and provide effective solutions to customers.
- Product Expertise: In-depth knowledge of the company’s products and services to provide comprehensive technical support.
- Language Proficiency: Fluency in spoken and written English, and additional language skills depending on the regional requirements.
- Professionalism: Maintain a professional demeanor and appearance when interacting with customers and colleagues.
HOW TO APPLY FOR Cognizant Mega off campus Drive 2023 ?
To apply for the Cognizant Mega off campus Drive 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE – Technical / Customer Specialist Voice (Chennai Location)
Cognizant Mega off campus Drive 2023 – Frequently Asked Question ?
What is the Cognizant selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Cognizant salary for freshers?
The average of 3 LPA – 7LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
