It is an excellent chance of freshers seeking to begin their career. This is a position that only those candidates who have been without work experience at all, not even a few days experience can be allowed. Also, candidates should not have done any apprenticeship before in any company. You should be a good English communicator since this is a chat position. The candidates are expected to be prepared to operate in 24/7 shift system, even night shifts. It is obligatory to have a PAN Card. Only BBA, B. students B.Com, BCA, BMS, .This position can be applied to by BCom, MBA, and MCA. It is an ideal first year position to take freshers who want to enter into a renowned firm.
Table of Contents
BT Group Hiring Trainee Overview
| BT Group Hiring Trainee Details : | |
| Company | BT Group |
| Roles | Trainee Associates & More |
| Qualification | BBA, B.com, BCA, BMS, MCOM, MBA, MCA, students only |
| Location | Gurugram ,Kolkata & Bengaluru |
| Work Experience | 0 – 5 years |
also apply – Firstsource Walk-in Interview for Customer Support Associate Role
Eligibility Criteria:
- Only 2023, 2024 or 2025 graduates are eligible.
- This is an apprentice-level opportunity, strictly for freshers. Candidates with any prior work experience (even a few days) will not be considered.
- Must not have been an apprentice if any previous organization
- Strong English communication skills are a must.
- Willingness to work in a 24/7 shift environment.
- Must have a PAN Card
- BBA, B.com, BCA, BMS, MCOM, MBA, MCA, students only
Responsibilities
- Attend to customer inquiries via chat support in a professional manner.
- Give correct information and solve customer problems quickly
- Chat in a polite and friendly manner.
- Know the problems of customers and offer the most suitable solution.
- Adhere to rules, process and quality of the company.
- Record conversations with customers appropriately.
- Work with team members to improve customer experience
- Achieve the daily goals such as response time and customer satisfaction.
- Keep abreast with company products and services.
- Be prepared to work in rotational shifts (24/7 environment)
Apply Links for Multiple Roles at BT Group
| Click the link below to apply for the Multiple Role For Multiple Location | |||||
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| Click the link below to apply for the Trainee Role For Gurugram Location | |||||
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| Click the link below to apply for the Trainee Role For Kolkata Location | |||||
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also apply – Cognizant Walk-In Interview for Process Executive-Voice | 6th to 13th September2025
About BT Group Company:
BT Group is a big telecom company based in London, UK. It was inaugurated in 1846 and is one of the oldest communication companies in the world. BT offers phone, mobile, internet, TV and IT services. The company operates in 180+ countries and is the biggest broadband and mobile operator in the UK. BT is reputed with its excellent network, advanced technology and dependable services.
BT Group Hiring Trainee Associates Chat Process – May 2026 Freshers FAQ
What is BT Group Trainee Associate Chat Process job?
BT Group Trainee Associate role is a chat support job where you help customers by solving their queries through chat.
Who can apply for BT Group Trainee Associate jobs 2026?
Only freshers can apply. Candidates must not have any work experience or previous apprenticeship.
What qualifications are required for BT Group Trainee Associate role?
Students from BBA, B.Com, BCA, BMS, M.Com, MBA, and MCA can apply.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
