Diligent Off Campus Hiring 2026 for the post of Associate and freshers who are eager to start their careers in customer support, technology. In addition to the Customer Support Specialist position, the company has also opened up a few other roles in Bengaluru. Eligibility: Bachelor Degree with 1–3 years of experience. If you are someone with good communication skills, love to solve customers problems, and want to work in a fast-growth global software company, then we are the right drive for you! Diligent provides a collaborative working environment, growth opportunities, and exposure to best-in-class technology solutions. The candidates interested will have more chances to get selected for applications are requested to apply as early as possible. If you are looking forward to the latest Diligent freshers jobs & experienced professionals then it is a good opportunity for IT and customer support career at Diligent.
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Diligent Overview:-
| Diligent Jobs Details : | |
| Company | Diligent |
| Roles | Customer Support Specialist & more |
| Qualification | Bachelor’s Degree |
| Location | Bengaluru |
| Work Experience | 1-3 years |
Also apply – Accenture Off Campus Hiring 2026: Web Developer Associate Opportunity for Graduates
Key Responsibilities for Customer Support Specialist :
- about products and services
- Interact with customers to provide and process information in response to inquiries, concerns, and requests
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
- Research required information using available resources
- Diagnose and resolve technical and software issues involving internet connectivity, login problems and more
- Follow standard processes and procedures
- Identify and escalate priority issues per Client specifications
- Redirect problems to appropriate resource
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
- Accurately process and record call transactions using a computer and designated CRM software
- Organize ideas and communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers where necessary
Eligibility Criteria:
- 1-3 years of Software Application/Technical Support/Customer Service phone based support end users
- Organizational skills to communicate well internally
- A minimum of 1 (one) year of phone-based Software Application/Technical Support / call center experience supporting end users
- Strong analytical mind with strong hands on technical experience
- Basic understanding of Windows OS and well known operating systems
- Excellent customer handling and communication skills
- Required Skills/Experience• Strong ability to think on your feet in a fast-paced, high pressure environment
Apply Link for Diligent job vacancies
| Check below to apply now for the Diligent Multiple roles (Bengaluru, Location) |
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| Check below to apply now for the for Customer Support Specialist Role (Bengaluru, Location) |
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Also apply – EdgeVerve Systems Engineer Off Campus Drive 2026 | Apply Online Now
About Diligent Company
Diligent is the global leader in modern governance, supplying solutions in governance, risk, compliance, audit and ESG (Environmental, Social and Governance) to organizations worldwide. Founded in 1994, the company provides cloud-based technology that helps businesses, government and nonprofits make more informed decisions. Forte is a well-established platform that boards, executives and compliance teams use to increase transparency, manage risks and streamline corporate governance. Launched more than a decade ago, with customers in more than 130 countries, the company is recognized for innovation, data security consciousness and supporting organizations to operate responsibly and efficient. Diligent also creates a collaborative and inclusive working environment for the professionals who are seeking to make their career path in the technology, governance, and business solution field.
Frequently Asked Question About Diligent
Is prior experience required for the Diligent Customer Support Specialist role?
Yes, Diligent generally prefers candidates with 1–3 years of experience in customer support, technical support, or a similar customer-facing role.
What skills are required for the Diligent Customer Support Specialist position?
Diligent looks for candidates with excellent communication skills, problem-solving abilities, customer service experience, technical troubleshooting knowledge, and the ability to work in a fast-paced environment.
What are the key responsibilities of the Diligent Customer Support Specialist role?
The Diligent Customer Support Specialist at Diligent is responsible for assisting customers, resolving technical and product-related issues, handling support requests, and ensuring a positive customer experience.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
