A recruitment drive will be conducted by Genpact virtually on the 2nd of June 2025 for customer service positions in Ahmedabad, India. This drive is specially tailored for new graduates that haven’t been employed before. The drive advertises openings for individuals who can speak English and Hindi at the customer service level and will service customers in both languages. This drive seeks to help new graduates find reputable job openings in the customer service industry. Applicants can apply for the customer service role which is stationed in Ahmedabad but is remote. There will be online tests and interviews for all attendees and we encourage everyone to go to Naukri.com for details regarding application procedures, as well as preparation.
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Genpact Online Interview for freshers Overview
| Genpact Online Interview for freshers Details | |
| Company | Genpact online interview |
| Role | Customer Service: Voice |
| Qualification | Any Graduate |
| Location | Online ( Ahmedabad Office ) |
| Work Experience | 0-2 years |
Responsibilities for Customer service
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications Genpact seek in you
- Minimum qualifications
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Fluency in English & Hindi language is mandatory
Why join Genpact Company?
- Be a transformation leader Work at the absolute forefront of AI, AI automation, and digital innovation
- Make an impact Change and drive globally relevant challenges for enterprises and business problems that matter
- Accelerate your career Get the experience, along with mentorship and other avenues of learning, that you seek
- Work with the best Join over 140k fearless thinkers and problem-solvers who challenge the very idea of boundaries every single day.
- Thrive in a values driven culture Our courage, curiosity and incisive nature rooted in integrity and inclusion fuels your ideas to progress.
Genpact Online Interview Link & other Important details
| Ahmedabad Candidates can join the meeting from the link given below for Customer Service: Voice | |
| Date & Time | 2nd June , 12.00 PM – 1.00 PM |
| Teams meeting ID Passcode | MS Teams meeting ID:448 855 564 400 5 MS Teams Passcode: g6p5m9AU |
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
FAQ- Genpact Online Interview
Is this position full-time or part-time?
This is a full-time position with regular working hours. You will be expected to work as per the company’s schedule.
What does Genpact company do?
Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.
What documents should I have ready for the online interview?
Make sure you have a digital copy of your updated resume ready to go. Keep any important educational documents within reach in case they’re needed during the interview. If it’s an online interview, ensure you have a stable internet connection, a functioning webcam, and a quiet, distraction-free space to set yourself up for success.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
