IntouchCX is organizing a walk-in drive in Hyderabad for the position of International Voice Support. This drive is a great opportunity for all the candidates who have just completed their 12th standard and have 1 to 3 years of experience in customer service, voice support, or any other customer service international process. International Voice Support handles queries and concerns of the customer and serves the customer with a solution and world-class customer service. The candidate should possess good communication skills along with a problem-solving and service-oriented approach. At IntouchCX, you enjoy the overall experience of the new service model that provides employees an optimum professional challenge and pace dedicated to the nature of the service.
Table of Contents
Overview of IntouchCX Walk-In Interviews
| IntouchCX Walk-in -Details | |
| Company | IntouchCX (Walk-In) |
| Role | International Voice Support |
| Qualification | 12th Pass |
| Location | Hyderabad |
| Work Experience | 1 – 3 years |
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Roles and Responsibilities for International Voice Support
- Keep thorough documentation of customer contact.
- Adhere to the policies and procedures along with the standards of quality of the Company.
- When the situation calls for it, refer the issue to the appropriate team.
- Achieve set targets of the day relating to the volume of work, quality of work, and customer satisfaction.
- Answer customer questions relating to the Company’s products and services.
- Communicate to foster and maintain good relations with all customers.
Eligibility Criteria
- Candidates must have completed higher secondary education from a recognized board.
- Candidates must have 1-3 years of work experience in customer service, voice process, BPO or international support jobs.
- Proficient verbal communication in English is required.
- Candidates must possess good customer handling skills along with good customer problem-solving skills.
- Candidates must have basic knowledge of computers and typing.
- Candidates must have the ability to work in shifting schedules including night shifts.
- Good listening and interpersonal skills are required.
- Candidates must have the ability to professionally and efficiently handle customer queries.
- Candidates must have the ability to work in teams.
- A good customer-service orientation along with the ability to provide satisfied service is required.
IntouchCX Walk-in Interview Details – Date, Time & Venue
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Time and Venue | 19th June – 26 June , 11.30 AM – 3.30 PM |
| walk-in Address: | 📍 Venue: Building B16, Raheja Mindspace IT Park Madhapur, Hyderabad Contact – Vijaya HR ( 8019391888 ) |
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About IntouchCX company
IntouchCX is a worldwide e-commerce customer experience solutions company that offers support in healthcare, technology, and other industries. Established twenty-one years ago, IntouchCX uses data analytics technology to improve client interactions with services, such as customer support, technical assistance, and sales solutions. Innovation is at the core of the company’s strategy, alongside quality. IntouchCX differs from its competitors by having hundreds of employees from different countries all over the world, enabling the company to offer unique personalized services.
FAQs for the IntouchCX Walk-in Interview:
Who can apply for IntouchCX International Voice Support position in Hyderabad?
The IntouchCX International Voice Support position is open to applicants who completed their 12th standard and have 1-3 years of experience in Customer Service, International Voice Process, BPO, or Customer Support.
What is the IntouchCX International Voice Support position role description?
In the IntouchCX International Voice Support position, the selected candidates will be required to make calls to the customers, handle their queries, offer them information regarding products and services, and keep customer records and satisfy them for International clients.
What is the IntouchCX International Voice Support position IntouchCX required skills?
For the IntouchCX International Voice Support position at IntouchCX, candidates should have excellent Communication skills in English, good Customer Support skills, good problem-solving skills, general knowledge of computers, and should be able to work in a fast-moving environment.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
