Oracle is offering job opportunities for people who want to build their careers in customer service and support. The company is currently hiring for the Customer Service Coordinator role and other positions. These jobs are available in cities, including Hyderabad, Bengaluru, Kolkata, Gurgaon and Mumbai. Candidates who have completed a Bachelor’s Degree can apply. Both freshers and those with up to two years of work experience are welcome to apply. This is a chance, for graduates who want to start or advance their careers with a well-known global technology company. Interested candidates should visit Oracle’s official careers website look through the job openings check the eligibility criteria and apply online.
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Job Overview at Oracle
| Oracle Job Details : | |
| Company | Oracle |
| Roles | Customer Service Coordinator & other Role |
| Qualification | Bachelor’s degree |
| Location | Hyderabad , Bangaluru, Kolkata, Gurgaon,Mumbai |
| Work Experience | 0-2 years |
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Key Responsibilities For Customer Service Coordinator at Oracle
- Quick response to helpdesk tickets through phone, email or web based channels
- Troubleshooting. Handle customer issues following established procedures and resources
- Log all customer interactions anRespond promptly to helpdesk tickets via phone, email or web-based channels.
- Resolve customer issues using established procedures and resources.
- Document all customer interactions and resolutions in a ticketing system.
- Escalate complex or unresolved issues to the technical teams and provide clear concise case notes.
- Assist with onboarding and support for existing users.
- Collaborate closely with team members to ensure accurate issue resolutions.
- Maintain a standard of customer service and professionalism, in all interactions.d resolutions within a ticketing system
- Escalate complex/unresolved issues to appropriate technical teams and provide clear concise case notes
Skill For Customer Service Coordinator at Oracle
- Strong. Verbal communication skills.
- Strong customer. Customer relationship management skills.
- Basic knowledge of MS Office applications, including Excel, Word and Outlook.
- Ability to handle customer queries and resolve issues professionally.
- Good problem-solving and analytical skills.
- Strong organizational and time management abilities.
- Ability to manage tasks and meet deadlines.
- Attention to detail and accuracy, in handling customer information.
- Ability to work independently and as part of a team.
- Willingness to learn tools, technologies and business processes.
Multiple Roles Available at Oracle- Apply Here
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About Oracle Company
Oracle is a multinational technology company based in Austin, Texas in the United States. It started in 1977. Has become well known for its database software, cloud computing services, enterprise applications and business technology solutions. Oracle helps companies handle their data efficiently run their operations better and build digital tools. The company provides a range of products and services including Oracle Cloud Infrastructure (OCI) database management systems, enterprise resource planning (ERP) and human capital management (HCM). Oracle has a presence around the world and offers jobs to fresh graduates as well, as experienced workers in many fields. These include customer service, technical support, software development, consulting, finance and business operations. Working at Oracle gives employees the chance to work with cutting-edge technologies and experience business practices.
Frequently Asked Questions at Oracle
Are freshers eligible for the Oracle Customer Service Coordinator job?
Yes, freshers and candidates with up to 2 years of experience can apply for the Oracle Customer Service Coordinator role.
What is the job location for the Oracle Customer Service Coordinator vacancy?
The Oracle Customer Service Coordinator job opportunities are available in Hyderabad, Bengaluru, Kolkata, Gurgaon, and Mumbai.
How much experience is required for the Oracle Customer Service Coordinator position?
Candidates with 0–2 years of work experience are eligible for the Oracle Customer Service Coordinator position.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
