Sharecare has also listed a position, Customer Service Representative, work-from-home, which offers a flexible opportunity to job applicants to join or advance their careers at home. The position can be taken by individuals with high school diploma, so many candidates, both freshers and with experience up to three years can apply to the position. One of the jobs will involve hiring candidates answering customer queries, providing customer service and ensuring a smooth user experience, all in the comfort of their homes. This employment choice shows the growing popularity of telecommuting and the focus of Sharecare in developing a digitally connected support force.
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Sharecare Work from Home Job Role Details :-
| Sharecare Work from Home Jobs Details : | |
| Company | Sharecare Work from Home |
| Roles | Customer Service Representative |
| Qualification | High School Diploma  |
| Location | Remote |
| Work Experience | 0 to 3 years |
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Key Responsibilities for Customer Service Representative :
- Identify, evaluate and prioritize caller needs, questions and concerns. 
- Formulate plans of resolution and respond appropriately and efficiently. 
- Maintain and restore customer satisfaction and partner with other teams as needed. 
- Proactively educate caller on program benefits. 
- Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
- Meet or exceed established call center metrics, attendance standards and quality levels. 
- Use computer tools to accurately process and document information. 
- Provide accurate information about Sharecare programs and services. 
- Develop rapport with callers and appropriately adjust communication style.  
- Escalate issues internally and follow up on escalated issues. 
Qualifications:
- Prior experience in a customer service related field preferred
- High School Diploma 
- Great communication skills 
- Must be able to multi-task 
- General working knowledge of Microsoft Word & Outlook 
- Have the ability to work effectively with others in a team environment  
- Ability to thrive in a fast-growing always changing environment 
- Computer keyboard proficiency and internet navigation skills required 
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Apply Now for the Customer Service Representative Role at Sharecare (Remote)
| Check below to apply now for the Customer Service Representative Role (Remote) | |||||
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Why Choose a Career with Sharecare ?
Working at Sharecare is an excellent career choice as it is one of the organizations that are driven by its mission to advance the health and well-being of people through pioneering digital solutions. Sharecare is a blend of technology, data analysis, and personalized health tools to enable people and that is why employees have an opportunity to work on the meaningful projects that can really change the life of ordinary people. The company maintains an inclusive and collaborative work environment, encourages professional development, and tends to offer flexible working environments, which is particularly attractive to employees who want to work at home. Moreover, as a part of the rapidly expanding healthcare technology industry, Sharecare provides long-term career security, skill sets, and exposure to innovative digital health.
About Sharecare company :
Sharecare is an American digital health and wellness firm that was established in 2010 and is based in Atlanta, Georgia. Its purpose is to assist individuals, employers, healthcare providers and communities to manage health and well-being, using one unified platform. The company provides customized health data, risk analysis, virtual healthcare, and wellness solutions that allow users to monitor their health, obtain resources, and make informed choices. Through integration of technology, data analytics, and collaboration with medical organizations, Sharecare will enhance the healthcare outcomes, patient engagement, and decrease the overall healthcare costs and make health management more accessible and convenient.
FAQ: Sharecare Work from Home Jobs
Is training provided for Sharecare work from home jobs?
Yes, Sharecare provides remote training for new hires to help them understand job responsibilities and systems.
Does Sharecare offer fully remote job opportunities?
Yes, Sharecare work from home jobs are fully remote for many roles, allowing employees to work from home depending on the position.
What are Sharecare work from home job roles available?
Sharecare work from home jobs include roles like Customer Service Representative, Data Analyst, Care Management Outreach Specialist, and Finance-related positions.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
