At TTEC, we’re more than just a company – we’re a community where innovation, teamwork, and personal growth thrive. As a global leader in customer experience technology and services, TTEC offers an exciting opportunity for fresh graduates and experienced professionals alike. If you’re based in Mumbai, Gujarat, or Hyderabad, we have multiple roles open, including Specialist, WFM Real Time, Specialist, Reporting Analyst, and Telecommunications Engineer.
We believe in fostering a supportive environment where everyone can grow their skills and develop their careers. Whether you’re just starting out or have a few years of experience, our roles offer a fantastic platform to expand your expertise. With a qualification of any graduate and an experience range of 0 to 3 years, you’ll be able to apply your knowledge in a dynamic and fast-paced environment.
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Available Roles
TTEC is hiring for three key roles.
- Specialist, WFM Real Time
- Specialist, Reporting Analyst
- Telecommunications Engineer
Opening Details
Work at TTEC Details: | |
Company | TTEC |
Roles | Specialist, WFM Real Time/Specialist, Reporting Analyst/Telecommunications Engineer |
Qualification | Bachelor’s degree in Computer Science, Information Technology, or related field |
Location | Mumbai, Gujarat, Hyderabad |
Work Experience | 0-4 years |
Salary | 3 lpa-6 lpa |
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Skills for Specialist, WFM Real Time
- Real-Time Monitoring: Ability to keep track of call volumes, agent availability, and system performance in real-time to make sure service goals are met.
- Analytical Skills: Strong ability to look at real-time data and make quick decisions to improve staffing and performance.
- Problem Solving: Ability to quickly spot issues as they happen and take action to fix them before they affect service.
- Communication Skills: Clear and effective communication with team members, managers, and other departments to share important real-time updates.
- Scheduling & Forecasting: Experience using tools to schedule shifts, predict call volumes, and manage agent attendance effectively.
Skills for Telecommunications Engineer
- Technical Knowledge: A thorough understanding of telecommunications systems, network infrastructure, and protocols is required to build, develop, and troubleshoot communication networks.
- The ability to diagnose and resolve technical difficulties such as network performance, connectivity, and hardware or software failures.
- Experience configuring and maintaining various telecommunications devices, including routers, switches, and servers, to ensure seamless network operations.
- The ability to clearly convey complicated technical topics to non-technical stakeholders while also working well with team members and clients.
- Prioritize ensuring that all components of the telecommunications network function properly, minimizing downtime and improving system performance.
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Why Join TTEC Vacancies as Freshers?
Joining TTEC as a fresher is an amazing opportunity to begin your career in a vibrant and supportive environment. Whether you’re looking for a Specialist, WFM Real Time, Specialist, Reporting Analyst, or Telecommunications Engineer position, TTEC offers an excellent opportunity for advancement. TTEC, a global leader in customer experience, values new perspectives and invites new talent to contribute unique ideas to the table.You will receive extensive training and supervision to help you develop the skills and knowledge required to thrive in your profession. With hands-on experience in cutting-edge technology and the opportunity to collaborate with industry professionals, you’ll quickly obtain practical insights that will help you stand out in the job market. TTEC has a collaborative and inclusive work culture, making it an excellent place to work.
Apply Links for Multiple Roles at TTEC
About TTEC Company :
TTEC (formerly known as TeleTech) is a global leader in customer experience (CX) technology and services, dedicated to providing innovative and seamless solutions to businesses around the world. With a strong presence across multiple industries, including healthcare, financial services, retail, and technology, TTEC specializes in delivering exceptional customer experiences through a combination of human touch and cutting-edge technology.
Founded in 1982, TTEC has grown into a trusted partner for businesses seeking to enhance their customer interactions and improve operational efficiency. The company offers a wide range of services, including customer support, sales, technical assistance, and back-office services, all driven by advanced data analytics, artificial intelligence (AI), and automation.

Frequently Asked Questions (FAQ) About TTEC
What positions are currently available at TTEC?
TTEC is hiring for a variety of roles across different departments. Positions available include Specialist, WFM Real Time, Specialist, Reporting Analyst, and Telecommunications Engineer. There are openings for both freshers and experienced professionals in Mumbai, Gujarat, and Hyderabad.
How can I apply for a job at TTEC?
You can apply through the TTEC careers portal. Simply create an account, upload your resume, and submit your application for the position that matches your skills and experience..
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.