Zomato Work From Home Jobs for Freshers | Startek Chat & Voice Process

Zomato Work From Home 2026 has released a golden chance for all candidates to brighten their careers in the Startek Chat & Voice process. The best place for 12th-pass candidates with 0–2 years of experience to work remotely from the comfort of their own homes. The chosen candidates will be responsible for supporting clients via calls and chat support to resolve the queries while providing a positive customer experience. This is a great role to help you gain communication skills, customer service skill and problem-solving in more of a professional working environment. This is great for freshers and as you can guess it is a total entry level job opening with the convenience of doing remote jobs from flexibility. So, If you are looking for the freshest Zomato Work from home job, then in this hiring drive Freshers has Available work from Home customer support and 12th pass jobs on the Porch. For early birds, we suggest applying at the earliest to enhance your chances of selection and start a fulfilling career in customer support!

Job Overview – Zomato Remote Jobs 2026

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Key Responsibilities of a Startek Chat & Voice Process

• Receiving and attending customer inquiries through chat and voice support in a professional manner.
• Address and resolve customer incoming complaints; manage core, before resolution timeframes.
• Assisting customers in providing information on the products, services, and orders, billing and accounts issues.
• Refer complicated cases to the correct department when needed.
• Accurate record facing customers interactions in the CRM or support system.
• Provide excellent customer service to keep the customers happy.
• Achieve daily performance standards for quality, productivity, response time and CSAT
• Work, and guide team members, in line with company sklearn process, SOPs, GxP and compliance guidelines.
• Keep the communication precise and professional with empathy for customers.
• Manage customer conversations in an efficient and accurate manner.
• Ability to work in rotational shifts and liaise with the team members to meet the service targets

Skills for Startek Chat & Voice Process

• Good verbal and written communication skills.
• Must have proficient English speaking and typing skills.
• Excellent management and interpersonal skills.
• Active listening and problem-solving ability.
• Elementary computer knowledge and typing skills
• Capable of multitasking between chats or calls.
• Effective management of time, organizational abilities.
• Ability to work in a high-paced environment.
• Mandate to work in rotational shifts weekends if required
• Strong Customer First mentality with positive attitude.
• Independent contributor as well as a good team player.

Interested candidates can apply for this job by sending their resume to the email ID provided below.

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About Zomato Company

Zomato is India’s one of the top online fooddelivery and quick commerce company, it was msde from ground up in 2008 by Deepinder Goyal and Pankaj Chaddah The company, headquartered in Gurugram, Haryana, started as a restaurant discovery platform and has since expanded to an app for food ordering & dining experience – Zomato; grocery delivery details – Swiggy Instamart (which helps you to deliver groceries within 45 mins) and instant delivery services through Blinkit. Zomato helps millions of customers discover new restaurants and also help our restaurant partners grow their businesses. Known for its tech-driven operating model, highly rated mobile app experience and a delivery network that covers nearly every corner of India as well as several global markets; the company said. As a fast growing digital and e-commerce company, Zomato also bestows fantastic career prospects in the fields of technology, operations, customer support, sales marketing and corporate functions for both freshers and experienced professionals alike.

FAQs – Zomato Remote Jobs 2026

What skills are required for the Startek Chat & Voice Process role at Zomato?

Candidates should have strong verbal and written communication skills, basic computer proficiency, problem-solving abilities, multitasking skills, and a customer-focused attitude.

What are the key responsibilities of the Startek Chat & Voice Process role for Zomato?

The role includes handling customer chats and calls, resolving order-related issues, providing accurate information, maintaining service quality, and ensuring customer satisfaction.

Is prior work experience required for the Startek Chat & Voice Process role at Zomato?

No. Freshers are welcome to apply, although candidates with customer service or BPO experience may have an added advantage.

DISCLAIMER:

The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.