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Sutherland Mega off campus Drive 2023 | Associate-Trans Processing & Sr Associate – Infrastructure

Sutherland Mega off campus Drive 2023 hiring for Associate-Trans Processing & Sr Associate – Infrastructure Role. Commerce Graduate BCOM MCOM candidates can apply for the post.

Sutherland Mega off campus Drive – Overview

  • Company – Sutherland
  • Role – Associate-Trans Processing & Sr Associate – Infrastructure
  • Qualification – Commerce Graduate BCOM MCOM
  • Experience – 0-3 Years
  • Location – CHENNAI/ Bangalore/ Hyderabad
  • Salary –4lpa -6 lpa

Sutherland Mega off campus DriveABOUT Sutherland COMPANY

Sutherland is a global business process outsourcing (BPO) and technology services company that provides a wide range of solutions to businesses across various industries. Established in 1986, Sutherland has grown to become a key player in the outsourcing industry, offering services such as customer support, technical support, sales, finance and accounting, and back-office operations. The company leverages cutting-edge technologies and a global network of delivery centers to deliver high-quality services to its clients worldwide. With a strong focus on innovation, efficiency, and customer satisfaction, Sutherland has earned a reputation as a reliable partner for businesses seeking scalable and cost-effective solutions to streamline their operations and enhance their overall performance.

Sutherland Mega off campus Drive
Sutherland is hiring for Associate-Trans Processing & Sr Associate – Infrastructure

Sutherland Mega off campus Drive – Roles & Responsibilities For Associate-Trans Processing

  • Process all invoices assigned within the required Turn-Around-Time
  • Statement Reconciliations Initiate follow up for the parked documents
  • Reversals and corrections of incorrect posted invoices
  • Handle the Blocked resolutions
  • Processing all recodes received
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Sutherland Mega off campus Drive – Roles & Responsibilities For Sr Associate – Infrastructure

  • Answer phone calls with acceptable service levels
  • Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details
  • Accurately establish and record case priority
  • De-escalate customer concerns and provide resolution
  • Use available tools, procedures, instructions, and documents to resolve technical problems

Sutherland Mega off campus Drive- Skills Required

  • Understanding of remote tools and basic networking required
  • Previous enterprise/mid-sized software support or delivery experience preferred
  • Excellent communication and organizational skills required
  • Ability to quickly learn new technologies and programs such as the Q2 Architecture and the Q2 Platform
  • Previous customer service experience preferred; Must have ability to aid customers in a respectful, helpful manner
  • Knowledge of Banking practices is helpful

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HOW TO APPLY FOR Sutherland Mega off campus Drive 2023 ?

To apply for the Sutherland Mega off campus Drive – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Associate-Trans Processing – CHENNAI LOCATION

Sr Associate – InfrastructureBangalore Location

Associate-Trans Processing Hyderabad Location

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Sutherland Mega off campus Drive 2023 – Frequently Asked Question?

What is the Sutherland selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 4 LPA-6 LPA for the this role.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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