Walk-in Drive at Rebel foods for Voice & Webchat Roles . Any Graduate, Any Postgraduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Rebel foods -Overview
- Company – Rebel foods (Walk in)
- Role – Voice & Webchat
- Qualification – Any Graduate, Any Postgraduate
- Experience – 0 – 5 years
- Location – Pune
- Salary – 4 LPA – 6 LPA
ABOUT Rebel foods COMPANY
Rebel Foods, formerly known as Faasos, is a pioneering and innovative cloud kitchen company based in India. Founded in 2011 by Jaydeep Barman and Kallol Banerjee, Rebel Foods has revolutionized the restaurant industry by primarily focusing on the delivery and online food ordering market. They operate multiple virtual restaurant brands offering a diverse range of cuisines, from Indian and Chinese to pizza and biryani, all prepared in their cloud kitchens. Rebel Foods leverages technology, data analytics, and a vast network of kitchen facilities to efficiently cater to the growing demand for food delivery services, making it a significant player in the global food-tech industry.
Walk-in Drive at Rebel foods -Voice & Webchat Responsibilities
- Customer Assistance: Voice and webchat agents are the first point of contact for customers seeking help or information. They must assist customers with their inquiries, issues, or requests promptly and professionally.
- Problem Resolution: Agents are responsible for resolving customer problems or concerns effectively. This may involve troubleshooting technical issues, providing solutions, or escalating complex problems to higher levels of support when necessary.
- Communication: Agents must communicate clearly and effectively, both in writing for webchat and verbally for voice interactions. They should maintain a polite and empathetic tone while conveying information and solutions.
- Product Knowledge: Agents need to have a deep understanding of the products or services they are supporting. This includes staying up-to-date with updates, changes, and new features to provide accurate information.
- Documentation: Agents often need to document customer interactions, including the details of inquiries, issues, and resolutions. Well-maintained records are essential for tracking customer history and trends and for improving service quality.
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Walk-in Drive at Rebel foods -Skills Required
- Communication Skills: Effective communication is paramount. Agents must have strong verbal and written communication skills to interact with customers clearly, empathetically, and professionally. This includes active listening, asking relevant questions, and providing concise responses.
- Empathy and Patience: Agents need to empathize with customers’ concerns and exhibit patience, especially when dealing with frustrated or upset individuals. Demonstrating empathy can help build rapport and diffuse tense situations.
- Product Knowledge: A deep understanding of the products or services they support is essential. Agents should be knowledgeable about features, troubleshooting procedures, and common issues to provide accurate and helpful information.
- Multi-Tasking: Handling multiple customer chats or calls simultaneously is common in these roles. Agents should be proficient in managing multiple conversations while maintaining the quality of interactions.
- Problem-Solving Skills: Agents often encounter complex issues that require effective problem-solving. They should be able to analyze problems, think critically, and provide solutions quickly and efficiently.
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HOW TO APPLY FOR THE Walk-in Drive at Rebel foods INTERVIEW?
To apply for the Rebel foods walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice & Webchat |
| Experience | 0 – 5 years |
| Contact | Fazal Shaikh 8788707852/ Meghana Anecha 7700902926 |
| Date | 12th September – 21st September |
| Time | 11.00 AM – 5.00 PM |
| walk-in Address: | Lalwani House, B wing 2nd Floor Above Axis Bank, Viman Nagar, Pune, Maharashtra 411014 |
Walk-in Drive at Rebel foods – Frequently Asked Question?
What is the Rebel foods walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
