Walk-in Drive at HCL Tech for Customer Service Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at HCL Tech -Overview
- Company – HCL Tech (Walk in)
- Role – Customer Service
- Qualification – Any Graduate
- Experience – freshers
- Location – Chennai
- Salary – 3lpa – 5 lpa
ABOUT HCL Tech COMPANY
HCL Technologies, commonly known as HCL Tech, is a leading global IT services and consulting company based in Noida, India. Founded in 1976, it has grown to become one of India’s largest IT firms and a prominent player in the global technology services industry. HCL Tech offers a wide range of services, including IT consulting, software development, infrastructure management, engineering services, and business process outsourcing. The company serves clients across various industries, including healthcare, financial services, technology, and manufacturing. Known for its customer-centric approach and commitment to innovation, HCL Tech has a global presence with offices and delivery centers in numerous countries, making it a key player in the IT services sector.
Walk-in Drive at HCL Tech – Customer Service Responsibilities
- Assisting Customers: This is the core responsibility of any customer service role. Representatives must interact with customers, answer their questions, address their concerns, and provide assistance in a friendly and helpful manner.
- Product or Service Knowledge: Customer service representatives need to have a deep understanding of the company’s products or services. They should be able to explain how these offerings work, their features, benefits, and how they can meet the customer’s needs.
- Handling Inquiries: Responding to customer inquiries through various channels, including phone, email, chat, or in-person. This may involve providing information, troubleshooting issues, or directing customers to the appropriate department.
- Resolving Issues: Addressing customer complaints and problems effectively and efficiently. This may require problem-solving skills and the ability to find solutions to issues while maintaining a positive customer experience.
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Walk-in Drive at HCL Tech -Skills Required
- Communication Skills: Effective verbal and written communication is fundamental in customer service. Being able to convey information clearly, listen actively to customer concerns, and ask the right questions is essential.
- Empathy: The ability to understand and empathize with customers’ feelings and needs is critical. Empathetic responses help build trust and rapport with customers.
- Patience: Dealing with frustrated or upset customers requires patience. It’s important to remain calm and composed, even in challenging situations.
- Problem-Solving: Customer service often involves resolving issues and finding solutions to customer problems. Strong problem-solving skills are valuable in this regard.
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HOW TO APPLY FOR THE Walk-in Drive at HCL Tech INTERVIEW?
To apply for the HCL Tech walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | FRESHERS |
| Contact | Bharathi |
| Date | 19th September – 21st September |
| Time | , 11.00 AM – 2.00 PM |
| walk-in Address: | HCL Gate 1 Tower 3 Ground floor Cafe 1 Elcot Sez, Sholinganallur, Chennai – 600119 |
Walk-in Drive at HCL Tech – Frequently Asked Question?
What is the HCL Tech walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
