INTOUCHCX Mega off campus Drive 2023 | International Voice & Non Voice Process

INTOUCHCX Mega off campus Drive 2023 For International Voice & Non Voice Process Roles. 12 PASS candidates can apply for the post.

INTOUCHCX Mega off campus Drive 2023– Overview

• Company – INTOUCHCX
• Role – International Voice & Non Voice Process
• Qualification – 12PASS
• Experience – 0-4 Years
• Location – Hyderabad
• Salary – 2.4 LPA – 4 LPA

ABOUT INTOUCHCX COMPANY

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands.

IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.

INTOUCHCX Mega off campus Drive 2023– Roles & Responsibilities For International Voice & Non Voice Process

• Be Responsible for providing excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools
• Be Responsible to handle inquiries in a manner which meets quality and performance standards
• Identify and escalate priority emails to appropriate channels
• Handle customer complaints in a professional manner and attempt to successfully resolve cases in accordance with established guidelines
• Document customer transactions accurately in the appropriate systems
• Coordinate with the co-workers, lead persons and other departments as appropriate
• Actively listen to the customer, and show empathy and patience
• Provide information to the client and place appropriate notes in the system indicating exactly what action was taken or needs to be taken
• Ensure policies and procedures are followed in all contacts
• Maintain thorough knowledge of systems so that information can be researched and proper information is given to the customer

INTOUCHCX Mega off campus Drive – Skills Required

• Excellent written and verbal communication skills (English) 
• Strong computer skills, including MS Office 
• Ability to work as an effective member of a team 
• Motivated to work in a fast-paced environment 

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HOW TO APPLY FOR INTOUCHCX Mega off campus Drive 2023 ?

To apply for the INTOUCHCX Mega off campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN MAIL-ID BELOW

INTOUCHCX Mega off campus Drive 2023 – Frequently Asked Question?

What is the INTOUCHCX selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is  2.4 LPA – 4 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.