Firstsource Solutions is carrying out a walk-in drive to the position of Customer Support Associate in the International Process (Semi-Voice). It is available to any candidate who has finished his 12th standard or has a graduate degree in any field and this is why it is applicable to freshers as well as experienced candidates with a maximum experience of 3 years. Its job sites are in Chennai and Bangalore, which provide a chance to work in two key IT and BPO hubs. As part of this position, the candidates will be expected to attend to international customer requests via a combination of voice and non-voice interactions to deliver quality services and customer satisfaction. It is a good chance to get people who want to develop a career in customer service and BPO industry and improve their communicative and problem-solving abilities.
Table of Contents
Overview of FirstSource Mega Walk-In Drive
| FirstSource Mega Walk-In Drive Details | |
| Company | FirstSource (Walk-In ) |
| Role | Customer Support Associate, International Process (Semi-Voice) |
| Qualification | Any Graduate, 12 pass |
| Location | Chennai, Bangalore |
| Work Experience | 0-3 years |
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Roles & Responsibilities for Customer Support:
- Answer customer questions via chat or emails
- Provide accurate information about the products/services.
- Provide solutions to customers promptly.
- Documenting of customer interactions appropriately
- Compliance with company processes and quality standards
- Write acknowledgments in a prompt and business-like manner.
- Set daily goals for productivity and performance.
- Collaborate with internal teams to troubleshoot and resolve complex issues.
- Maintain data confidentiality and security.
- Politeness and high-level consumer satisfaction.
Eligibility Criteria
- Minimum qualification: Any Graduate (B).Sc, B.Com, BBA/BMS, etc.)
- Applicants with less than 1 year of experience can apply as freshers or candidates.
- Good interpersonal skills (must speak English)
- Simple computer and MS office skills.
- Skills in responding to customer inquiries or in hiring.
- Ready to work in shifts (where necessary)
- Good interpersonal and teamwork skills
- Quick learner with a positive attitude.
FirstSource Walk-In Details – Date, Time & Venue
| For Chennai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer Support Associate |
| Experience | 0 – 1 years |
| Qualification | Any Graduate |
| Time and Venue | 12th March – 30 April , 10.30 AM – 1.30 PM |
| walk-in Address: | 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Contact – Priyanka ( 9884022260 ) |
| For Bangalore location interested candidates can walk-in directly to the below venue for interviews | |
| Role | International Process (Semi-Voice) |
| Experience | 0 -3 years |
| Qualification | 12th Pass |
| Time and Venue | 27 April – 29 April , 11.00 AM – 3.30 PM |
| walk-in Address: | Office Address: Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade Residency, Brookefield, Kundalahalli, Whitefield, Marathahalli, Bangalore, Karnataka – 560037 Contact – Annie Shirley |
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About FirstSource Company
FirstSource Solutions Limited from India is a popular BPM player. In industries such as banking, health care, telecom and media, it assists large companies with customer support, data processing and back-office work. Its headquarters are in Mumbai, and it serves clients around the globe. FirstSource provides quality service, uses modern technology and has a great employee growth career.
FAQs – FirstSource Mega Walk-In Drive
FAQ 1: What is the eligibility for the FirstSource Mega Walk-In Drive?
Answer: The FirstSource Mega Walk-In Drive is open to candidates who are Any Graduate with 0–2 years of experience. Freshers with good communication skills and basic computer knowledge can also apply.
FAQ 2: What roles are available in the FirstSource Walk-In Drive?
Answer: FirstSource is hiring for Customer Support and other related roles. Selected candidates will handle customer queries, provide solutions, and ensure customer satisfaction through calls, emails, or chat.
FAQ 3: Where is the FirstSource Walk-In Drive being conducted?
Answer: The FirstSource Mega Walk-In Drive is being held in Coimbatore, Chennai, and Mumbai . Candidates can attend the walk-in interview at the nearest location with updated resume and documents.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
