Colt is looking for someone to work in Bangalore for the job of Analyst, CRM – Service. You can apply if you have finished college, and even if you have worked for 0-3 years. In this job, you will work with customer information and help the team by making reports and sharing them. You will also help make things better and learn new skills. Colt is a fun place to work with nice people, and you can even work from home sometimes. It’s a great job to learn new things, help others, and grow in your career.
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Job Role Details for Colt Recruitment
| Colt Recruitment Details : | |
| Company | Colt |
| Roles | Analyst, CRM – Service |
| Qualification | Any graduate |
| Location | Bangalore |
| Work Experience | 0-3 years |
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Skills for Analyst, CRM – Service
- You should know how to use CRM tools like Salesforce or Zoho.
- You must be able to look at customer data and find useful information.
- You should know how to create reports and charts using tools like Excel or Power BI.
- Knowing how customer data moves through systems is helpful.
- You should be good at finding problems and coming up with solutions.
- You can look at customer service data and suggest how to make it better.
- It helps to understand customer service numbers like how happy customers are or how fast their problems are solved.
Responsibilities for Analyst, CRM – Service
- Manage CRM Data: Keep customer records clean and updated in the CRM system.
- Analyze Customer Information: Study customer data to understand problems and improve service.
- Create Reports: Prepare simple reports and dashboards to share useful insights with the team.
- Support Customer Service Team: Help the team by giving them data they can use to do their job better.
- Improve CRM Processes: Find ways to make the CRM system work faster and better.
- Work with Other Teams: Talk to sales, support, and tech teams to understand what customers need.
- Track Performance: Watch important service numbers like response time and customer satisfaction.
- Suggest Improvements: Recommend better ways to solve customer problems using data.
Also apply- Amber Work from Home Jobs | Apply for Remote Opportunities
Apply Now for the Analyst, CRM – Service Role at Eptura
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Benefits of Working with Colt
- Strong focus on diversity, equity, and inclusion
- Clear progression paths and mentorship programs
- Attractive salary packages
- Performance bonuses and incentives
- Retirement savings plans (e.g., PF, pension)
- Parental leave and return-to-work support
About Colt company :
Colt Technology Services is a global digital infrastructure company headquartered in London, UK. Established in 1992 as City of London Telecommunications (COLT) by Jim Hynes, the company was backed by Fidelity Investments. Over the years, Colt has expanded its operations across Europe, Asia, and North America, providing high-performance network and voice services to businesses.
FAQ: About Colt Recruitment
How do I apply for a job at Colt?
You can search and apply for jobs directly through Colt’s careers page. Use filters like location or keyword to find roles that match your interests. Once you find a suitable position, click “Apply Now” and follow the instructions to submit your application.
Do I need experience to apply for early career roles at Colt ?
No prior experience is required for early career positions at Colt. These roles are designed for recent graduates or those new to the industry. Colt provides training and support to help you succeed in your new role.
What is the interview process like at Colt?
The interview process typically consists of multiple rounds, including an online assessment, a technical interview, and a managerial round. The exact process may vary depending on the position you’re applying for.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
