Fresh graduates and early-career individuals can now apply for the Trainee Technical Support Representative position at Side. This role is 100% remote. It requires a bachelor’s degree. Side is a great company to build a technical support career with, and they are looking for applicants who have 0 to 3 years of experience. This role is perfect for not only fresh graduates, but also individuals who are looking to begin their career. Those who are selected will help customers who are having a hard time with an issue and will get a lot of experience in the field. This role is a great learning experience, and offers a lot of flexibility. You will also get the opportunity to do customer support and work with technology.
Table of Contents
Side Work From Home Details :-
| Side Work From Home Jobs Details : | |
| Company | Side |
| Roles | Trainee Technical Support Representative |
| Qualification | Bachelors Degree |
| Location | Remote |
| Work Experience | 0 to 3 years |
Also apply- Remote Work Opportunities at Akamai Technologies – Hiring Now!
Roles & Responsibilities of a Trainee Technical Support Representative
- Responding to customer inquiries effectively and promptly via live chat and/or email.
- Queries can either be technical or non-technical.
- Identifying and addressing customer issues, pinpointing the problem at the same time, and getting the required changes or adjustments made immediately and following-up on the process to completion.
- Describing and training customers to use the functions and features of a product.
- Ensuring product knowledge is current and being as detailed as possible to answer customer questions quickly and accurately.
- Collaborating with team members and colleagues to effectively share and execute the best answer to your customer’s problem.
What Side looking for:
- Looking for candidates with international customer service experience via voice, email, and chat.
- Also looking for those who use product knowledge and quick thinking to address customer issues.
- Help keep our excellent customer service reputation.
- Keep working toward retaining that reputation by staying focused.
- Person should be okay with rotational week offs and working any shift.
- Must have their own computer with Windows 8.1 or later.
- Must have hi-speed broadband internet.
- UPS/power backup is recommended.
- People not from the city should be willing to move to Hyderabad/Bangalore when in office work starts.
Also apply- Canonical Work From Home Job 2026 for Graduate Software Engineers
Apply Now for the Trainee Technical Support Representative Role at Side
| Click the link below to apply for the Trainee Technical Support Representative role at Side. | |||||
 |
About Side company :
Side is a global video game services company that supports gaming developers and publishers throughout all phases of game production. Formerly PTW (Pole To Win), Side has an exhaustive list of services that includes game development, quality assurance (QA), localization, audio production, art, player support, playtests, and security tests. Side is headquartered in London and operates for a wide geographical audience covering North America, Europe, Asia, and South America. Side is able to serve the needs of all game development studios whether independent game development studios or AAA game development studios. Also, Side aims to use its creative talents and skills in technology to help in the development of games.
FAQ – Side Work From Home Job
Who can apply for the Side Trainee Technical Support Representative job?
Freshers, recent graduates, and candidates with customer service or technical support experience can apply for the Side Trainee Technical Support Representative position, provided they meet the eligibility requirements mentioned in the job description.
Is the Side Trainee Technical Support Representative position a work-from-home job?
Yes, Side offers this role as a remote/work-from-home opportunity, allowing employees to work from their home location while supporting customers through various communication channels.
What is the Side Trainee Technical Support Representative role?
The Side Trainee Technical Support Representative role is a work-from-home customer and technical support position where candidates assist users with troubleshooting, account-related issues, and product inquiries while delivering a positive customer experience.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
