ADP’s International Customer Service Analyst role will be hiring through Walk-In Drives in Hyderabad. The company is looking for individuals having Customer Service, International Voice Support, Client Management, Customer Operations, etc. experience ranging from 2 to 7 years. Those selected will deal with International Customers and Business Clients to respond to queries related to services and products, provide support to resolve service-related problems, and help in improving the Customer Service experience. The role requires the reception of Customer demands through different channels of communication, which may be telephonic, through email, or a Ticketing system. This role also requires the upkeep of service demands. Those selected will be able to identify the Customer need and/or problem, and the context for support in service delivery, perform the required internal service delivery, and subsequently follow-up. This role requires the selected candidate to be professionally groomed, possess service skills, and the willingness to serve. This role provides an opportunity to get International work exposure with one of the best Organizations globally and enhances the work experience on a professional front.
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ADP Walkin Overview
| ADP Walkin Overview | |
| Company | ADP ( Walkin ) |
| Role | International Customer Service Analyst |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Work Experience | 2 – 7 Years |
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Job description of a International Customer Service Analyst Roles
- International Customer Support
- customer issue resolution
- Providing product/service information
- Maintaining records of interactions with customers.
- Fulfilling service requests
- Maintaining quality and compliance service
- Resolving customer support requests
- Participating in process improvements
Eligibility Criteria
- Any Graduation
- 2 to 7 Years of work experience in customer support
- Excellent English Communication both Verbal and Written
- Excellent Customer Service skills with relevant experience
- Proficient with Computers and MS Office.
- Ability to thrive in a fast-paced work environment.
- Ability and readiness to work shifts.
ADP Walkin Address & other Important Details for Hyderabad
| FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Date | 10th June – 13th June , 1.00 PM – 4.00 PM |
| walk-in Address: | ADP Private Limited ONE West Building, Survey NO. 88/AA and 88/E, Nanakramguda Village, Ranga Reddy District, Hyderabad, Telangana – 500008 Ph: +91 40 6757 0000 |
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About ADP Company
ADP (Automatic Data Processing) approached technology with payroll, talent, tax, and benefits management servicing in 1949. They revolutionized the industry by employing cutting edge analytics and cloud solutions to optimize workforce efficiency, and streamlining organization processes. ADP is also commited towards the servicing of clients of all sizes, improving operational effectiveness, and aid businesses towards accomplishing innovative tech goals. In addition, ADP fosters and advocates for an inclusive environment diverse workplace working towards the enhancement of the overall employee experience.
Frequently Asked Questions (FAQs) about ADP Walk-In
Who is eligible to apply for the role of ADP International Customer Service Analyst?
A bachelor’s degree coupled with 2 to 7 years working in an International Customer Service, International Support, or Client-facing roles is a prerequisite for applicants.
What is the role of an International Customer Service Analyst?
Such analysts answer customer questions, resolve issues, and keep customer service logs. They also work with other departments/teams and build synergies along the way.
Is having international customer service experience a must?
This role is mainly for individuals with customer service experience and those who have worked in international support service and/or client-facing roles.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
