IntouchCX has remote Customer Service Associate openings from home across India. This position is ideal for remote applicants who are Bachelor’s degree holders. Both fresh graduates and those with experience can apply for the position. Customer Service Associates support customers by voice, chat and email. Associates are expected to provide correct information, address challenges, make customers happy and ensure the highest level of satisfaction. Applicants must be computer literate have communication skills, and a problem solving attitude, outgoing personality and customer focus. Applicants must also possess a positive attitude along with a customer supportive personality. As a reputed international customer supportive firm, this is a good opportunity for applicants wanting to grow their career in the customer supportive industry.
Table of Contents
Position Overview of Customer Service Associate Jobs at IntouchCX
| Work from home jobs Details : | |
| Company | IntouchCX work from home |
| Roles | Customer Service Associate |
| Qualification | Bachelor’s degree |
| Location | Remote |
| Work Experience | Fresher & Experience |
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Key Responsibilities:
- Doing call, chat and email support for customers.
- Fill in accurate information and resolve customer queries by the scheduled timeline.
- Provide excellent customer service and assistance
- Keep track of the customer details and the communication with the customer in the system.
- In case a hard problem emerges, escalate to the appropriate team.
- To follow company rules, processes and communication protocols.
- Response with proactive and provide assistance to customers for query.
- You should be coordinating with the team to achieve targets of the company.
What We’ll Expect From You:
- Educational Qualifications: Bachelors Degree from a recognized university
- Both freshers and experienced candidates can apply for this role.
- Excellent English communication is a plus —
- You should have basic knowledge of MS office, Computer applications
- Typing speed of candidates should be good.
- Professionalism over handling customer calls and chats.
- You will need to be good at listening and problem-solving.
- The candidates should be open to work from home.
- May require stable internet connection & own Laptop/Desktop.
- Flexible to work with rotational shifts (weekends if required)
- To end it on a positive, you need to have a strong desire to learn the new way of working.
- Working as a team and coordination skills must be there.
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Apply Link for the Customer Service Associate Role at IntouchCX
| Click the link below to apply for the IntouchCX at Customer Service Associate role | |||||
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About IntouchCX company :
IntouchCX is a global customer experience (CX) organization that provides voice, chat, email and digital support for international brands. Its founding was in Canada, but now they have offices worldwide — including in India. The company is hiring freshers and experienced candidates for customer support, and work-from-home jobs. IntouchCX focuses primarily on driving customer experience, meaning they leverage fittest support teams and latest technology to answer queries effectively within a fast turnaround time.
FAQ: Work from home jobs at IntouchCX
What is the role in IntouchCX Work From Home Customer Service Associate jobs?
The role involves handling customer queries through calls, chats, or emails and providing quick and effective solutions.
Who can apply for IntouchCX Work From Home Customer Service Associate jobs?
Candidates with a Bachelor’s degree, including freshers and experienced applicants, can apply.
Is experience required for IntouchCX Work From Home Customer Service Associate jobs?
No, both freshers and experienced candidates are eligible for this remote job opportunity.
Disclaimer:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
