Mphasis is carrying out a walk-in drive to the position of Voice Customer Care Executive in Mangaluru. The job is accessible to any candidate who has graduated with any degree making it an option to both freshers and those with up to 1 year of experience. Under this position, the candidates will be in charge of managing customer interactions via voice calls, addressing questions, and providing a high degree of customer satisfaction. It is a great way to begin or develop a career in the customer support and BPO industry and work in a professional and developmental company.
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Mphasis Walk-in – Overview
| Mphasis Walk-in – Overview | |
| Company | Mphasis Walk-in |
| Role | Voice Customer Care Executive |
| Qualification | Any Graduate |
| Location | Mangaluru |
| Work Experience | 0-1 years |
Roles & Responsibilities for Voice Customer Care Executive
- Always remember to be nice when responding or placing a phone call on a customer.
- Attend to customer queries and provide them with the right information.
- Ensure that your customers are satisfied by talking to them.
- Use call scripts and standard operating procedures (SOPs).
- Monitor customer contacts and update details of the system.
- Assign unsolved or complex problems to the appropriate team.
- Achieve your daily performance and call handling objective.
- Adhere to the quality and compliance regulations.
Eligibility Criteria
- It can be applied to Freshers and experienced candidates.
- Excellent English (compulsory) communication skills.
- Essential computer skills (MS Office and typing skills)
- Ready to work in rotational and night shifts.
- Effective listening and problem solving ability.
- Customer orientation and positive attitude.
- Skill to work under a high pace.
Mphasis Event Schedule: Dates and Locations
| For Mangaluru location interested candidates can walk-in directly to the below venue for interviews | |
| Time and Venue | 28 April – 30 April , 10.00 AM – 5.30 PM |
| walk-in Address: | Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangaluru, Karnataka Contact – Renita |
About Mphasis Company
Mphasis is a prominent Indian based IT services and consulting company that is based in Bengaluru. It is a specialist in cloud and cognitive services, application development, infrastructure support, and business process outsourcing (BPO). The company mainly has customers in banking, financial service, insurance, health and technology. Mphasis is famous because of its approach, which is called Front2Back Transformation, the company focuses on the provision of end-to-end digital solutions, which lead to the improvement of customer experience and business operational performance. Having a worldwide presence and a great focus on innovation and learning Mphasis offers great career opportunities to both freshers as well as experienced professionals.
FAQ: Walk-in Interview in Mphasis
What is the selection process for Mphasis Walk-in Interview 2026?
The selection process at Mphasis Walk-in Interview 2026 includes HR screening, communication assessment, and a personal interview. Final selection depends on performance in all rounds.
Who can apply for Mphasis International Voice Process jobs?
For Mphasis Walk-in Interview 2026, candidates who have completed 12th pass and have 1 to 4 years of experience in voice process or customer support can apply for Bangalore location roles.
What skills are required for Mphasis Walk-in Interview 2026?
At Mphasis Walk-in Interview 2026, candidates should have good English communication skills, basic computer knowledge, and customer handling skills. Willingness to work in rotational shifts is also required.
Disclaimer
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
