IGT Solutions WALK IN Drive: For candidates with 0- 3 years of experience, IGT Solutions is holding a walk-in drive for the role of Banking Voice Process/Customer Support Executive role. The drive will happen in places in Gurgaon /Bangalore between 8th January – 13th January 2025. Applicants may attend the drive if they have completed their 12th Pass/Any Graduate Pass education.
Table of Contents
Overview
| IGT Solutions Ltd Mega Walk In | |
| Company | IGT Solutions |
| Role | Banking Voice Process/Customer Support Executive |
| Qualification | 12th Pass/Any Graduate |
| Location | Gurgaon /Bangalore |
| Work Experience | 0- 3 years |
| Salary | 3-6 Lacs P.A |
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Job description & Skills for Banking Voice Process
| Job Role: | Banking Voice Process | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 0-1 years | ||||
| Job Type: | Full Time | ||||
| Location: | Gurgaon | ||||
| Job description & Skills for Banking Voice Process: | |||||
| Job description 1.Handle inbound and outbound calls to assist customers with banking-related inquiries, such as account details, transactions, loans, and credit cards. 2.Provide accurate information regarding banking products and services. 3.Address and resolve customer complaints and queries in a timely manner. 4.Escalate unresolved or complex issues to the relevant department and ensure follow-ups until closure. 5.Promote and cross-sell banking products, such as savings accounts, loans, insurance, or credit cards, during customer interactions. Skills 1.Understands the various computer screens and how to utilize them effectively 2.nterfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff 2.Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance 3.Adheres to all company and specific Contact Centre policies and procedures 4.Completes any work as assigned by Management | |||||
HOW TO APPLY FOR IGT Solutions Ltd Mega Walk InADDRESS DETAILS ?
| FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Banking Voice Process |
| Experience | 0-1 years |
| Contact | HR TANYA |
| Date | 8th January – 13th January |
| Time | 10.00 AM – 3.00 PM |
| walk-in Address: | Ground floor ,IGT Solutions Pvt. Ltd, Infotech Centre, Old ground floor Delhi Gurgaon Road, Floor, Dundahera, Gurgaon 1220016 |
Knowledge & Abilities for Customer Support Executive
| Job Role: | Customer Support Executive | ||||
| Qualifications: | 12th pass | ||||
| Experience: | 1-3 years | ||||
| Job Type: | Full Time | ||||
| Location: | Bengaluru | ||||
| Knowledge & Abilities for Customer Support Executive: | |||||
| Knowledge 1.Thorough understanding of the company’s products, services, policies, and procedures. 2.Ability to explain features, benefits, and troubleshooting steps related to products or services offered by the company. 3.Knowledge of CRM software and support ticketing systems (e.g., Zendesk, Freshdesk, Salesforce). 4.Familiarity with live chat, email, and phone support systems. 5.Awareness of common customer issues and standard troubleshooting steps. Abilities 1.Ability to switch between tasks without losing focus on the customer’s needs. 2.Ability to spot errors, inconsistencies, or issues in customer information and ensure accuracy in data entry and resolution steps. 3.Thoroughness in documenting customer interactions and solutions provided. 4.Ability to work with other team members and departments (e.g., technical support, sales, and management) to resolve customer issues. 5.Willingness to share knowledge and collaborate on improving processes. | |||||
HOW TO APPLY FOR IGT Solutions Ltd Mega Walk In ADDRESS DETAILS ?
| FOR Bengaluru LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Customer Support Executive |
| Experience | 1-3 years |
| Contact | Kavya ( 6383602074 ) |
| Date | 8th January – 12th January |
| Time | 10-30 am to 3-30 pm |
| walk-in Address: | 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 |
About IGT Solutions Company
IGT Solutions is a global business process outsourcing (BPO) and IT services provider specializing in the travel, transportation, and hospitality industries. The company offers a range of services including customer experience management, digital transformation, technology services, and back-office solutions. With a focus on innovation and customer-centricity, IGT Solutions aims to help its clients improve operational efficiency, enhance customer satisfaction, and drive business growth. The company has a global presence with offices in key locations around the world.
| Apply for Job Base on Location,Role & Qualification | ||
| Jobs By Location | Jobs By Role | Jobs By Qualification |
| Hyderabad | Sales Executive Jobs | 10th Pass/12th Pass |
| Bangalore | HR Jobs | Any Graduate |
| Mumbai | Accounting Jobs | BCOM/MCOM |
| Gurgaon | Customer Service Jobs | MBA/PGDM |
| Kolkata | IT software Jobs | BCA/MCA |
| Pune | Account Receivable / Account Payable Jobs | Work from Home |
| Chennai | Relationship Manager | BE/BTECH/ME/MTECH |
| Kochi | Finance Jobs | Diploma |
| Coimbatore | Other Jobs | Other Degrees |
-Frequently Asked Question?
Who is the CEO of IGT ?
Vipul Doshi
Where is IGT solutions headquarters?
Gurgaon/Gurugram, Haryana,India.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
