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PhonePe Hiring Customer Specialist

PhonePe Hiring Customer Specialist in Bangalore – Apply Now

PhonePe Hiring Customer Specialist in Bangalore locations. Candidates with 0-2 years of experience and Graduation are eligible. The expected salary ranges from 3 lakh to 4 lakh per annum.

PhonePe Hiring Customer Specialist – Overview

PhonePe Hiring Customer Specialist Details:
Company Websitewww.phonepe.com
CompanyPhonePe
RolesCustomer Specialist
QualificationGraduation
LocationBangalore
Work Experience0-2 years
Salary3 lpa-5 lpa
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PhonePe Hiring Customer Specialist
PhonePe Hiring Customer Specialist

PhonePe Hiring Customer Specialist in Bangalore

Job Role:Customer Specialist
Qualifications:Graduation
Experience:0-2 years
Job Type:Full Time
Location:Bangalore
Skills/Requirements :
Skills:
1. Have excellent written and verbal communications
2. Have good learnability
3. Be an active listener and deal well with objection
4. Have strong customer orientation and ability to adapt/respond to different scenarios
5. Be a team player, flexible and open to feedback
6. Ability to multitask, prioritise, and manage time effectively
7. Should be able to speak in English and Hindi
8. Graduation (10+2+3) is Mandatory
9. 0 – 2 years of work experience in a customer facing role
10. Multilingual skills (spoken + written) in South Indian languages are preferred

Responsibilities:
1. Act with integrity & think customer-first in every interaction
2. Handle basic PhonePe account and transaction related queries
3. Ability to flex between phone & data channels
4. Follow specified process guidelines to bring about resolution
5. Build customer trust through their interaction
6. Ability to meet hourly & daily productivity goals
7. Leverage internal processes and resources to drive resolution
8. Escalate appropriately taking support from relevant teams to resolve customer issues
9. Recommend process improvements
To Check & Apply for PhonePe in Bangalore Important Link
Apply now

HOW TO APPLY ?

To apply for the PhonePe – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.
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About PhonePe company :

PhonePe is India’s top digital payments company, with 50 crore (500 million) registered customers and 3.7 crore (37 million) merchants serving over 99% of India’s postal codes. PhonePe has grown into financial services (insurance, mutual funds, stock broking, and lending) and adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India’s first localized App Store, as a result of its leadership in digital payments. The PhonePe Group is a collection of enterprises that share the company’s objective of providing every Indian with an equitable opportunity to accelerate their advancement by facilitating the movement of money and access to services.

FAQ

What is PhonePe Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3-5 Lpa is based on the reports of Glassdoor and Ambition Box.

COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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