Ienergizer is holding a walk-in interview for the position of Real-Time Analyst Executive in Gurgaon. If you’re a graduate with 1 to 5 years of experience, this could be a fantastic opportunity for you! The interview will be held in Gurgaon, and you can walk in directly. It’s a great role for someone who wants to grow in real-time analysis and help improve business operations. Don’t miss your chance to be part of the Ienergizer team!
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Job Role Details
| Ienergizer Walk-in Interview Overview :- | |
| Company | Ienergizer |
| Role | Real Time Analyst Executive |
| Qualification | Any Graduate |
| Location | Gurgaon |
| Work Experience | 1 – 5 years |
| Salary | 3-6 Lpa |
Job highlights For Real Time Analyst
- Degree of graduation
- Actively inform operation leaders of intraday issues affecting service level agreements to support necessary measures.
- 1+ Years of contact center work experience
- Experience in workforce management is advantageous.
Job description For Real Time Analyst
- Graduation degree
- Excellent English Comms.
- Provide real-time performance reports (aux activities, hold time, after call usage) and post mortem reports to Operations leaders in the established cadence
- Proactively communicate intraday challenges impacting service level agreements to Operation leaders in support required actions
- Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic call distribution- ACD- talk time, after call work- ACW) to ensure proper staffing levels and compliance with the accounts service level agreements
- Support communication with team leaders and frontline team members
- Giving support, focusing on customers, embracing technology, managing self-development
- N/A no people management accountabilities
- Knowledge of real time monitoring and reporting
- Analytical and problem solving skills
- Ability to work in a fast paced environment
Event Schedule: Dates and Locations
| For Gurgaon Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Real Time Analyst Executive |
| Experience Contact No. | 1 – 5 years Ekta ( 7065876992 ) |
| Date | 27 January – 31st January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | 512-513 udyog vihar phase-3 Sec-19 , Gurgaon |
Why apply for Real Time Analyst in Ienergizer
Well, it’s a chance to step into an exciting career where you’ll work with global clients and play a key role in optimizing operations. You’ll be in the thick of managing real-time performance, making quick scheduling tweaks to keep everything running smoothly, and ensuring excellent customer service by closely monitoring agent activity and solving problems as they arise. Plus, it’s a great opportunity to learn and grow in a dynamic, fast-paced environment. If you’re someone who loves problem-solving and making an impact, this could be the perfect fit!
About Ienergizer Company
iEnergizer is a global provider of customized Business Process Outsourcing (BPO) services focused on offering innovative solutions for business clients from around the world. Our successful delivery model offers solutions covering complete customer lifecycle across BFSI, Gaming, Automotive, Healthcare, Telecom, Consumer Durables, eCommerce, Retail and Travel verticals leveraging collaborative models that are tailored to address the unique business challenges of each client and help them build brand loyalty and improve customer experience.
We partner with our clients to help them stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.
Frequently Asked Questions (FAQ) About Ienergizer Walk-in Recruitment
What is the role of a real time analyst?
A Real-Time Analyst (RTA) is critical in various industries, especially in call centers, customer service, and workforce management settings. Their primary responsibility is to monitor and analyze real-time data related to employee activities, call volumes, and service levels.
What happens during the interview?
During the interview, you may be asked about your qualifications, skills, and previous experience. The interview may also include an assessment or test based on the role you are applying for.
What should I bring to the walk-in interview?
Make sure to bring multiple copies of your updated resume, a valid ID proof, and any other documents requested in the job announcement (such as certificates ). Dressing professionally is also advised.
dISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
